Millom Community Hospital,Lapstone Road,Millom, LA18 4BYTel: 01229 402800
WE ARE CLOSED FOR BANK HOLIDAYS - IF YOU NEED A DOCTOR URGENTLY DURING THIS TIME PLEASE CONTACT NHS 111 OR IN AN EMERGENCY CALL 999
Ongoing Training: For one afternoon per month we focus on clinical and staff development and training, and during this time the surgery will be closed. If you require medical assistance during this time please dial NHS 111.
The surgery works closely with West Cumbria Carers and Gillian the support worker - if you would like more information, please ask any member of the surgery team who can help you.
Improving your care
Health services in Furness are introducing 'shared records'. Shared records allow health professionals to share some limited information from your medical records with other health services that provide you with care. For more information please pick up a 'changes to your medical records' leaflet from the surgery. more information is also available at www.cumbria.nhs.uk
Please be aware to protect patients and minimise infection all appointments will be triaged through a telephone call with GP or nurse initially at this time.
To get the most out of your virtual consultations use the following tips:
If possible please try to telephone reception before 10:00 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Waterloo House Surgery is a training practice for student doctors. As a training practice, your medical records may be used for educational purposes and the student doctors may be present during your consultation, we will always request permission from you first when a student doctor is going to be present during your consultation
There is parking available at the surgery and suitable disabled access.
The surgery has a manual wheelchair which may be used for patients within the surgery